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Customer Service

At Annie Oakley our job is to provide you with the best customer service possible.


ONLINE

  • If you have questions about an order, please go to Order Status in My Account or email MyService@AnnieOakley.com
  • If you have questions about our products, questions/comments about Annie Oakley or the website, please email MyService@AnnieOakley.com
  • To Find a Retailer near you go to Store Locator
  • Join Club AO for promotions, product releases, newsletters, and more…


SHIPPING AND TAX INFORMATION

NOTE: Shipping charges are one flat fee and remains the same when purchasing one or multiple products. Thank you for being a fan and buying American made products.

Shipping: (USA) Ground UPS/US Mail 14-21 days $8.95
(USA) UPS 3-5 Business Days $10.95
(Canada) Standard UPS $16.95
(USA) 2 Business Days $21.95
(Hawaii) 2 Business Days $21.95
(Alaska) 2 Business Days $34.95
Tax: Indiana deliveries are charged 7% on merchandise and shipping.


RETURNS

Due to the nature of our products we do not accept returns or exchanges. If you received the wrong product or have an issue with the product you received, please contact us within 15 days of receipt (have your order number available).



TO CONTACT US

By Email: MyService@AnnieOakley.com
By Mail: Annie Oakley Perfumery
  PO Box 203
  Ligonier, Indiana 46767 USA
Order By Phone: 800-922-6643, order by phone 24 hours a day, 7 days a week.


CUSTOMER SERVICE BY PHONE:

To talk to an Annie Oakley Customer Service Representative,
  • Please call 800-922-6643 (24 hours a day 7 days a week) and
  • leave a day time phone number, email address, your name, and your message (include your order number and address if applicable).

An Annie Oakley Customer Service Representative will return your call within 2 business days.

Collections
   Florals
   Nature's Harvest
   Stampede for Men
   Eclectic Remedies
   Journeys
Products
   Women's Fragrances
   Men's Products
   Body Products
   Essential Oils
   Gift Ideas
   Horse Training Aids
Customer Service Inquiries CLICK HERE.  Customer Service Policy CLICK HERE.
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